Return policy

7-day return window

If your device arrives faulty or not as described, message us on WhatsApp within 7 days of delivery. We'll arrange an inspection and, where applicable, a replacement or refund.

Condition for returns

• • The device must be in its original condition with all accessories and packaging
• • Proof of purchase (order confirmation) must be provided
• • The fault must not be due to accidental damage or misuse

Change of mind

Because our accessories are sold as new and sealed, change-of-mind returns are handled on a case-by-case basis — just reach out and we'll do our best to help.

How to start a return

Message us on WhatsApp with your order details and the reason for the return. Our team will guide you through the next steps.

Start a return on WhatsApp